Joyer IT has a range of IT services offerings for businesses depending on their requirements. All of these offerings can be customised to fit each businesses exact needs.

IT Management

The IT Management service is Joyer’s flagship product, which provides proactive management, including daily infrastructure checks and an unlimited number of support hours for fixed cost.

This service allows you to cap and accurately budget your IT support costs and is covered by a Service Level Agreement highlighting our emphasis on customer service and resolving issues correctly the first time.

Scheduled Maintenance

Where infrastructure is the backbone of your business, scheduled maintenance is a cost-effective prevention measure.

An agreed number of hours, billed at a discounted rate, are spent every month maintaining and checking the health of the IT environment.

This service also entitles the business access to discounted hourly rates for all other professional services and is covered by a Service Level Agreement.

Break-Fix

In the event of a hardware or software issue, Joyer will solve the problem on an as needed basis, charging time and materials.

This provides you access to the Joyer IT team to call on when needed.

Contact Joyer for information on our IT service options.